How to Fix Disney+ Hotstar Error ERR_PB_1401, pb-4000 or NL-4030

Disney+ Hotstar is a video streaming service under the ownership of Disney. Since its launch, it has already amassed millions of subscribers in the different regions where the service is available.

This easily places Disney Plus Hotstar on the list of some of today’s most popular on-demand streaming services. With just a single platform, you will be able to catch up on all your favorite movies, TV series, and reality shows.

Image credit by Disney

But just like other streaming services out there, Hotstar isn’t completely flawless. Now and then, users claim to encounter a few issues with Disney+ Hotstar every time they use the service.

Some of the most common errors with reported by streamers include ERR_PB_1401, pb-4000, and NL-4030.

What Causes Disney Plus Hotstar Error ERR_PB_1401, pb-4000 or NL-4030

Of course, the last thing you want is for any of these errors to pop up right in the middle of streaming your favorite show.

Most of the time, these errors are from Disney Plus Hotstar’s end. It means that in cases like this, there is nothing else you can do to fix the issue. Once you encounter these issues, you might want to check out the official Twitter page of Hotstar.

They can fix these issues on their end almost right away and updates are often posted on their Twitter account. You might also want to check the service status of Hotstar using different status-checking platforms.

Best Ways to Troubleshoot Disney+ Hotstar Error ERR_PB_1401, pb-4000 or NL-4030

Image credit by Disney

But in the meantime, while you’re waiting for Disney Plus Hotstar to solve the issue, there are a few things you might want to check to ensure that nothing is wrong on your end.

  • If you are using Disney+ Hotstar, you have to ensure that you update the app to the latest version.
  • Continue to check and monitor Hotstar after 10 or 20 minutes to check if things are already back to normal.
  • See to it that you don’t use any VPN on the device where the Hotstar app is installed.
  • Ensure that you only use an updated browser that has the newest firmware version.
  • Make sure that you have a working and stable internet connection with a good speed and that it doesn’t have any issues.
  • You can also clear the app data. Just go to the Settings of your device, look for Disney Plus Hotstar, and click its listing. Tap on the Clear cache button and open the app again.
  • If none of the above works, you can also consider tweeting the error to the official Twitter handle of Hotstar. It might sound a bit rude but the technical team might feel more pressured into fixing the error as soon as they can if they also receive more complaints from users.

Streaming services like Disney+ Hotstar are like a true godsend, especially if you are too busy that you simply can’t follow and watch your favorite movies and shows right on schedule. But error codes like ERR_PB_1401, pb-4000, and NL-4030 can easily ruin your viewing experience.

Thankfully, these errors are mostly related to the server itself so there’s not much you can do. But of course, some troubleshooting won’t hurt.

Read More About:
Eddie Mendoza
Eddie Mendoza
With a Bachelor’s degree in IT, Eddie has a natural knack for troubleshooting gadget issues. With more than 10 years of blogging experience under his belt, writing and publishing articles for streaming and related services is one of his main act. When not on his computer, you can find him tinkering his guitars.



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