How to Fix Spectrum TV App Error Code GDVR-1004

Endless TV shows have graced our living room with so many entertainment, but there are always selected few that we want to watch all over again. However not all movies and TV shows are available anytime we craved for them, hence TV DVR boxes such as Spectrum TV comes in handy.

Unfortunately, setting a video on record are not as seamless as we desire them to be. You may encounter recording problems that can be head-scratching at first.

Image credit by Renate Köppel from Pixabay

For Spectrum TV users, such example is the error code GDVR-1004. It means that your device is unable to play saved recordings. In some cases, the error message “Service Unavailable, try again later error code GDVR-1004” appears on screen.

Tips to Help Troubleshoot and Fix Spectrum TV App Error Code GDVR-1004

While most people don’t like the idea of troubleshooting devices, there are certain solutions that are easily done and in no time. Start with the simplest methods first to check if they can help you resolve the issue in your Spectrum TV box.

Let’s dig down on some of the troubleshooting methods you can do.

Solution #1 – Restart your Cable Box

Rebooting your device performs a simple software reset that will help resolve most problems with your cable box.

  • First, turn off all your devices.
  • Unplug your cable box for about 30 seconds.
  • Plug your devices back in and restart.

Solution #2 – Make Sure your TV is compatible with your Cable Box

Is your Spectrum TV Cable Box new? One of the common reasons for technical issues is incompatibility of device.  Your cable box is compatible with Xbox One, Google Chromecast 1st Gen and up, Apple TV 13.0 and up, Roku 3rd Gen and up, iOS 12.0 and up, and Android 5.0 and up.

Solution #3 – Reprogram your Series

  • Go to
  • Make sure you are recording through Spectrum Active DVR.
  • Browse through your recorded series and delete it.

Now, when you record the series, you can re-program it to “Record All Episodes.”

Solution #4 – Check If your Spectrum Cable Box is Full

Image credit by Roku

A full cable box will only cause issues in the future. If you overlooked the storage space of your device, you can start evaluating your current recordings and deleting some of your shows.

Solution #5 – Contact Spectrum Customer Service

If all else fails, you can reach out customer support to help you resolve the error. Spectrum customer service is available 24/7 via phone number 844-760-4220.

Wrapping Up

Every problem always have its corresponding solution. If one method does not work for you at first, try applying the second one. With the right fix, you can get back to recording your favorite TV shows in no time.

Read More About:
Aileen Grace M
Aileen Grace M
A film buff and lover of feel-good movies, Aileen Grace loves helping fellow cinephiles overcome troubles and common hurdles when bingeing shows. She’s a Marketing Major with a degree in Business Administration and a knack for writing poems and short stories. She’s using her prowess as a prolific writer to provide straightforward guides among the confusing solutions found online.



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