Movies Anywhere is a popular and well known cloud-based digital rights locker and over-the-top streaming platform. What it does is allow users to sync their movie purchases across multiple different digital retailers, as well as watch those movies just about anywhere you like. It’s a convenient service to have, especially for avid movie buffs who enjoy taking some time out of their day to watch something.
With support for Apple iTunes, Amazon, Vudu and Google Play among others, the service has been picking up steam as of late. But, while that’s all nice, that doesn’t mean that Movies Anywhere is free of issues, particularly when it comes to its video client on streaming devices like smart TV, desktop computer or mobile phone.
It’s not at all uncommon for bugs and app problems to appear, with perhaps the most egregious one leaving your movie on a blank or black screen as only audio plays.
If you’ve faced this problem before, then we’re sure you’ve also asked how you can fix it. After all, not being able to watch the movies that you’ve purchase can be quite irritating. To that end, we’ve created a series of simple solutions that will show you what you need to do. If that sounds good to you, then keep reading to find out more!
How to Troubleshoot & Fix Movies Anywhere App Black Screen with Audio Only Playing Issue when Watching Films
Fixing Movies Anywhere app’s blank or black screen issues is relatively simple, though that doesn’t make it any less frustrating to deal with. We’ll be guiding you through the process with step-by-step descriptions of what to do if your Movies Anywhere app plays only audio without picture and the screen is simply blank or goes totally black.
If you follow everything properly, you’ll find yourself back to watching your favorite movies on the Movies Anywhere app on your smart TV, mobile device or computer in no time!
Relaunch Movies Anywhere App on your Device
- Close the Movies Anywhere application or client completely.
- Wait for a few minutes and then launch it back up again.
- Watch a movie to see if the issue persists.
Reboot your Streaming Device
- Close the Movies Anywhere app running on your device.
- Reboot your device.
- Once your device has finished rebooting, open Movies Anywhere again.
- Watch a movie to if the issue persists.
Reinstall Movies Anywhere App
- If nothing else works, then reinstalling Movies Anywhere will be your last resort.
- First, uninstall the Movies Anywhere app from your device.
- After a few minutes, go back to your app store and reinstall it.
- Open the Movies Anywhere app and login.
- Watch a movie to see if the issue persists.
That’s about it for us today, we hope these solutions have helped you with fixing your Movies Anywhere app black screen issues. For more tips and fixes just like this, stay tuned and keep reading!