Fixes for ‘This Card is Not Supported in this Territory’ Netflix Error

Learn to resolve the payment method issue with these troubleshooting tips.

Streaming on Netflix means access to original movies and revisiting favorite TV shows at any time. But, as you continue to enjoy binge-watching, so does your bill.

It may not be a problem if there are no issues arising once in a while when it comes to paying your Netflix subscription plan. Unfortunately, some users encounter the error message “This Card is Not Supported in this Territory.”

How to Troubleshoot and Fix This Card is Not Supported in this Territory Netflix Payment Method Error

How-to-Troubleshoot-and-Fix-This-Card-is-Not-Supported-in-this-Territory-Netflix-Payment-Method-Error
Photo credit by Blvck Paris on Unsplash

If you see an error when making payments for your Netflix subscription, you are not alone. The cases may vary, but a lot of users are blocked with payment issues once in a while. Check out the ways you can troubleshoot the unsupported card issue.

Tip#1 – Verify your Credit Card Details

Double-check the information of the credit card on your Netflix account. Is it expired? Does it show the same name? Is the card number correct?

Tip#2 – Update your Payment Method

  • On Netflix.com, login to your account.
  • Click your profile.
  • Select Account.
  • Choose Manage Payment Method.
  • Try updating your Payment Method.

Tip#3 – Verify Status of your Credit Card

Verify-Status-of-your-Credit-Card
Photo credit by Sora Shimazaki on Pexels

Contact your card issuer or bank and check the status of your credit card. You may also double check if there are problems with the bank’s server.

Tip#4 – Clear Netflix App Cache

  • Navigate to the Apps section of your device.
  • Look for Netflix.
  • Select App Info.
  • Go to Storage.
  • Click Clear Cache.
  • Restart your device.

Clearing the browser’s cache also helps if you are streaming via Netflix website.

Tip#5 – Switch to a Different Payment Method

Paying your Netflix bill does not limit you to credit card alone. If you prefer to pay via credit card, use a different one. But, you can still use a different payment method such as the ones below:

  • Debit Cards (Mastercard, Visa, Discover, American Express)
  • Prepaid Cards (Mastercard, Visa, Discover, American Express)
  • Virtual Cards
  • PayPal
  • Netflix Gift Cards
  • Other Partner Payments (Comcast Xfinity, Comcast Xfinity Package, Cox, DirecTV Package, T-Mobile Package, Verizon Package)

Tip#6 – Contact Netflix Customer Support

Go to https://help.netflix.com/en/contactus and contact Netflix support for assistance. You can relay your issue and ask for help on how to resolve the problem. 

In Closing

Not all problems take a lot of time to fix. Issues with you payment methods on Netflix may oftentimes be fixed with simple actions. Try following the methods above one at a time and check if it helps you.

Read More About:
Aileen Grace M
Aileen Grace M
A film buff and lover of feel-good movies, Aileen Grace loves helping fellow cinephiles overcome troubles and common hurdles when bingeing shows. She’s a Marketing Major with a degree in Business Administration and a knack for writing poems and short stories. She’s using her prowess as a prolific writer to provide straightforward guides among the confusing solutions found online.

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