How to Fix Disney Plus Internet Connection Error Code 91, 92 & 93

Disney+ is one of the most popular streaming apps where you can access thousands of movies and TV shows. But, it becomes frustrating to watch on Disney Plus when you encounter issues. For instance, you cannot launch the app and only see error codes like error codes 91, 92, or 93.

Fortunately, you can troubleshoot these problems and get back on your binge-watching. Check out the different fixes below and try to follow each step one at a time.

Screenshot by Binge Gauge

How to Troubleshoot & Fix Disney Plus Error Codes 91, 92, & 93

There can be different reasons why you experience an error on Disney+. Your Internet connection may be acting up. In some cases, the Disney Plus server is having an issue or the app itself is the problem. It may be a temporary service interruption but you can do something to help bring back your access to the app. After following each troubleshooting solution below, try to relaunch your Disney Plus app and check if the error is still there.

Verify Server Status of Disney Plus

Sometimes, the issue is on the end of Disney+. If their streaming server is down, you cannot do anything about it but wait. Check the Disney Plus official social media channels for the news and updates.

Check your Internet Network Connection for Issues

Do a Speed Test to see if you have a reliable WiFi Internet network signal. If not, you can improve it by elevating your wireless router, bypassing it to connect to the modem directly, or using a different Internet network connection. If you continue to experience the same network problem, contact your Internet Service Provider for support.

Perform a Power Cycle Method

  • Exit the Disney Plus app and other running apps in the background.
  • Turn off your device.
  • Unplug your router and modem.
  • Wait for at least 3 minutes before plugging them back in and connecting to the Internet.
  • Turn on your device and relaunch Disney+.

Access Disney+ on a Different Streaming Device

If you watch Disney Plus using your desktop or laptop computer, you can switch to your mobile device and see if it works. You can also use a different browser if you are streaming via a web browser on either device. Then, you have your smart TV or streaming sticks. Try streaming Disney Plus using any of these devices.

Update your Disney Plus App

You may have overlooked some important version updates for your Disney+ app. Go to the app store section of your device. Look for Disney Plus. Check if there are available updates and install them. Do not forget to reboot your device to complete the update cycle.

Reinstall your Disney Plus App

If nothing works for you, the best thing you can do is uninstall the Disney Plus app on your device based on its specific instructions. Then, reinstall a fresh copy of the app from the app store.

Were you able to fix the Disney+ error codes 91, 92, and 93? What did you do to resolve the streaming issue? You can share your story with us below.

Read More About:
Eddie Mendoza
Eddie Mendoza
With a Bachelor’s degree in IT, Eddie has a natural knack for troubleshooting gadget issues. With more than 10 years of blogging experience under his belt, writing and publishing articles for streaming and related services is one of his main act. When not on his computer, you can find him tinkering his guitars.



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