There are endless possibilities in entertainment when you have a Roku device. You can stream thousands of content from live news, TV channels, sports to movies, and series. Users have wider options to both free and paid channels as well as various streaming service platforms.
But, some users reported that they encounter the error code 014.40 when streaming films and TV shows on Roku. While it is a common error, seeing the message still blocks you from streaming your favorite Roku channels.
Error Code 014.40 on Roku
The Roku error code 014.140 is a WiFi connection issue where the server is unable to connect to the network. It may be that there is a problem with your Internet connection. Your WiFi information may be incorrect, either with the wrong SSID or password.
Another reason may be your router’s Mac filtering. When turned on, it may block the Mac ID of your Roku device. Corrupted cache on your devices may also trigger the error.
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Whatever the reason is, there are ways on how you can fix the error.
Fixing Roku WiFi Internet Connection Error Code 014.40
To resolve the network issue on your Roku device, follow each solution below one at a time. After every method, check if the error is still there before proceeding to the next one.
Power Cycle Network and Streaming Devices
A quick power cycling of your devices can help refresh your network connection.
- First, turn off your Roku device and TV.
- Unplug your router and modem.
- Wait for at least 1 minute.
- Now, plug back in your router and modem.
- Wait to connect to the Internet.
- After connecting, turn on your Roku device and TV.
- Try launching content and see if the error is still there.
Check your WiFi Network Details
Incorrect WiFi information may be the cause of the Roku error. Check if your Roku device is connected to the same network you are using at home. You may also check if the password you entered in your Roku device is correct and the same with your home network.
Press the Home button on your Roku device. Go to Settings and select Network. Click Setup Connection and then go to Wireless. Now, select your Home Network and check the password.
Restart your Roku TV or Streaming Device
Roku Streaming Player
- If you are using a Roku streaming player, navigate to the Settings menu.
- Select System.
- Click System Restart.
Roku TV
- To restart your Roku TV, launch the Settings menu.
- Go to System.
- Select Power.
- Click System Restart.
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