Streaming on STARZ can give you access to some of the best TV shows and movies. If you want to subscribe to STARZ, there are different options available for you such as through their website, Apple, Amazon, Xbox, Google, Sling TV, YouTube TV and even through your cable provider.
However, some users complained that they are unable to login their cable account on the STARZ app. If this is happening to you, fortunately there are ways to resolve this issue.
Ways to Fix STARZ App Not Allowing Cable or Satellite Account Login, Not Recognizing Subscription Issue
There are various possible reasons why STARZ cannot recognize your subscription and not allow your cable or satellite provider account login. But, let’s focus more on the different potential solutions to help you fix the error.
One of the ways you can do this is to disable automatic sign-in on your device. Navigate to the Settings menu of your device and go Account. Select TV provider and locate the STARZ app. Look for the automatic login setting and turn it off. Restart your STARZ app and try logging in again.
You can also perform a reboot on your device. Go to the Settings menu and head over to System. Select System restart. You can also follow your device’s instructions on how to properly restart your device.
Try also logging in via www.STARZ.com. When you are on the login page, click Log in with TV Providers. Enter your credentials and see if it works for you.
Clearing the website and app cache also helps. Login problems often occur if there is too much cache and data stored. Remove them first and then try logging in again.
If none works, you will need to contact your cable provider. STARZ may be unable to help you when you contact them since it is your cable provider login that may have the issue.
Conclusion
Always check if your account credentials and login details are correct. Small mistakes can prevent you from getting through and enjoying STARZ.
