Disney+ gives us access to some of the beloved movies we enjoyed for years! Classic movies plus newly released adventure films create a balance of nostalgia and contemporary summing up to a wonderful streaming experience.
Unfortunately, such bliss may be interrupted by errors such as the ‘Streaming on Too Many Devices’ error message. It may come in different form such as:
“You’re already streaming on the maximum number of devices”, “Too many people are using your account right now” or “This TV doesn’t seem to be part of the Disney+ household for this account.”
If this happens to you, don’t fret! There are ways you can fix this problem.
Possible Methods to Troubleshoot Disney Plus ‘Streaming on Too Many Devices’ Error
Disney Plus allows users to watch up to four devices simultaneously per subscription. You may not be aware of the limit or adhere to it but still meet the error, you can resolve it with these tips below.
1. Check the Number of Devices Active on your Disney+ Account
On your Disney Plus account, tap on your profile and go to Account. Head over to Access & Security and choose Manage Devices. Review the list of devices under your account. Make sure to remove those that you no longer use or don’t want to add to your subscription.
2. Log Out All Devices
Maybe you forgot to log out your Disney+ account on your other devices. To do so, navigate to Manage Devices on your account. Log out all the existing devices under your subscription. Try logging in only to devices you are currently using.
3. Clear Disney Plus App Cache
Another possible way is to clear the app cache from your device. Go to the App Store or App settings of your device. Look for Disney+ and head over to Storage. Now, clear the app cache.
4. Contact Disney+ Customer Support
If the issue persists, you can send a report to Disney Plus. Go to https://help.apps.disneyplus.com/ph/en/support/tickets/new and enter your details. Make sure to provide a detailed description about the issue.
In Short
Disney Plus can show an error message to help you identify what may be disrupting your streaming activity. Follow the solutions one at a time and hopefully, one of them works for you!
