Disney+ Hotstar gives you an exciting list of TV shows and movies to binge-watch anytime you want. Take it on the app or on its website, it is easy to access all of this great content anywhere.
Unfortunately, there have been reports that users encounter the error code PB_WEB_DR-6007-001_X when trying to watch a video on Disney Plus Hotstar streaming service via the web. While the website loads, it fails to load the show during playback.
Tips to Help You Troubleshoot and Probably Fix Disney+ HotStar Website Error Code PB_WEB_DR-6007-001_X
If you are one of the users who may have issues with Disney+ HotStar, hang around and read some of the possible fixes that you might use to resolve the error code.
We can start with the basic troubleshooting method. Performing a power cycle on your devices will help refresh the processes and connections that may be causing the issue. All you have to do is turn off your device and router. Unplug them for at least 1 minute. Now, plug them back in and turn all your devices on. That waiting process is when the refresh happens. Now, try loading the video again.
If that does not work, you may need to delete your browser’s cache. It depends on what browser you use. For most browsers, you need to go to the Tools menu and navigate to History. You will then need to clear browsing data or clear history. For other browsers, it is found in the Settings and then Privacy. Make sure to clear all the cache, data and cookies.
Another way is to disable browser extensions. In Firefox browser, you can find the extensions in the Settings and then Add-ons and Themes. For Chrome browser, go to Settings and then More tools. Once you find the extensions, look for the possible extension that may be causing the error and turn it off.
Lastly, try changing the Autoplay settings on your browser. When you are playing the video, click the Autoplay button along the address bar. Next, click Allow Audio and Video.
In Closing
Streaming problems always happen due to a lot of factors. The important thing is knowing that there are always ways to fix them. Enjoy streaming!
