Watching your favorite Netflix TV series on a wide screen such as LG smart TV can maximize your overall experience. However, it becomes disappointing when you are blocked by an issue on the LG webOS Netflix app. For some users, they may see error codes such as the tvq-pvb-101(5.2.undefined).
Problems are common when streaming on any smart TV. The great thing though are the fixes that can help you troubleshoot these errors when they appear. Let’s check them out below.
Possible Fixes for LG webOS Netflix App Error on LG Smart TV Devices
So when you see an error on your LG webOS Netflix app, don’t panic yet. You might want to try working with a few methods that can be helpful in fixing the issue.
1. Switch to a Different Network
Is your LG smart TV connected to your WiFi? You can use your mobile hotspot instead. First, turn on your mobile hotspot. Now, connect your TV to your phone and play Netflix. It can be a great solution for you to get back on your streaming.
2. Refresh your Network Connection
It may be a problem with your Internet connection. Try to power cycle your devices by turning off and unplugging all your devices including your router for a few seconds. Then, plug them back in and restart them. Check if it works for you.
3. Update your Netflix App
All updates are automatically downloaded and installed when available on your LG smart TV. If there is an available update for Netflix, your smart TV will install it. However, if you want to manually update your Netflix app, you can do so.
Just head over to LG Content Store and look for Netflix. You can check if there are available updates for the app. Simply download and install the update.
4. Cast Netflix from your Mobile
If you still continue to experience the same error, you can wait for Netflix or LG to fix the problem by themselves. For the meantime, another option on how you can watch Netflix on your LG smart TV is by casting it from your mobile device.
Launch the Netflix app on both devices and make sure to sign in on the same account. Tap the Cast icon on the screen and select your LG smart TV. Now, you can play your TV series.
5. Contact LG Customer Support
To verify the cause of the issue on your LG smart TV, you can also file a report on LG or contact their customer support via text message or their social media accounts. Go to https://www.lg.com/us/support/contact and select your convenient contact method.
To Sum Up
Netflix issues may appear even in unexpected times and sometimes, these are not the best times for us. Good thing we can always find a way to resolve these problems.
