DirecTV is a favorite TV platform among those who want to enjoy the perfect combination of traditional TV vibe and premium channels right in the comforts of their living room. It is among the popular satellite TV services that offer almost every channel you can think of, from the premium ones such as Showtime and HBO to the more basic channels.
Despite the two-year contract that comes with a DirecTV subscription, you can still have peace of mind knowing that your whole family can enjoy an exciting variety of channels, from the sports addicts to the movie buffs, and fans of other genres.
Unfortunately, several DirecTV users are complaining about interruptions while using the service. Error codes such as 611, 742, and 726 may show up if your receiver doesn’t get any signal or if the decoder doesn’t have internet connection. There are cases when you might receive these different error codes complete with a description of the exact reason behind the issue.
If it’s any consolation, getting these specific error codes makes it easier for you to troubleshoot the problem and address it accordingly.
Once you encounter any of these error codes, it’s understandable if you find it a bit of a challenge to get a solution. To make things easier for you, here are the steps you can take the next time you encounter error codes 611, 742, and 726 on DirecTV.
Steps to Troubleshoot DirecTV Error Code 611
The error code 611 on DirecTV is an error that indicates signal loss. This usually happens if there is something wrong with the cabling between the receiver and the dish or your satellite dish itself. Severe weather conditions like heavy rains or high winds may also bring about this error.
Here are a few things you can do to get rid of this particular error code:
- Check the different connections between the satellite receiver and the TV to make sure that all of them are secure.
- Press and hold the power button for 10 seconds to clear the cache of the satellite receiver.
- Unplug the satellite receiver from its power outlet for up to 30 seconds before you plug it in again to perform a reset.
- Seek assistance from the customer service team of DirecTV.
Best Ways to Resolve DirecTV Error Code 742
Error code 742 on DirecTV indicates that your receiver doesn’t have the programming details for the specific title for Pay Per View that you’re attempting to order. You can usually fix this issue if you refresh the receiver.
To solve this, simply go to the My Equipment page and choose the link labeled Refresh the Receiver beside the particular receiver that you’re having issues with.
Fixing DirecTV Error Code 726
DirecTV error code means that you’re using a missing or wrong RID number. The best solution here is to verify the receiver ID on your TV screen and ask DirecTV to reauthorize.
DirecTV error codes 611, 742, and 726 can be very distracting if you’re in the middle of watching your favorite content. Don’t hesitate to try the above steps and check if one of them fixes the issue for you.