Fix Disney+ Error PB_IOS_AV-11835, 01002 or 01008 on Apple Devices

Are you one of those Disney Plus subscribers who love binge-watch your favorite movies and shows on your Apple device but constantly face error codes PB_IOS_AV-11835, 01002, or 01008?

These Disney+ errors are quite common and can be fixed easily with a few simple steps. Let us guide you through the troubleshooting process to help you regain your streaming bliss in no time.

What-Causes-Disney-Plus-Error-Code-PB_IOS_AV-11835-01002-or-01008-on-Apple-Devices
Photo credit by Thibault Penin from Unsplash

What Causes Disney Plus Error Code PB_IOS_AV-11835, 01002 or 01008 on Apple Devices

The Disney Plus error code PB_IOS_AV-11835, 01002, or 01008 on Apple devices can occur for several reasons. Here are some of the common causes:

  • Connectivity issuesPoor internet connection or network congestion can cause the error code to appear.
  • Outdated app version – Using an outdated Disney+ app on your Apple device can cause errors.
  • Corrupt app data – If the app data is corrupted or damaged, it can prevent the app from working correctly and result in error codes.
  • Account issues – Any issues with your Disney Plus account, such as payment problems or account suspension, can result in error codes.
  • Device compatibility issues – If your Apple device is incompatible with the Disney+ app, it can cause errors.

How to Fix Disney Plus Error Code PB_IOS_AV-11835, 01002 or 01008 on iPhone or Apple TV

Here are some effective solutions to fix the Disney Plus error code PB_IOS_AV-11835, 01002, or 01008 on Apple devices:

Check your Internet Connection

Check-your-Internet-Connection-2
Photo credit by storyset from Freepik

Ensure your internet connection is stable and fast enough to stream Disney Plus content. You can also try resetting your router or modem.

Restart the Disney+ App

Close the Disney+ app on your Apple device and reopen it to see if the error code has been resolved.

Update the Disney Plus App

Check if an update is available for the Disney Plus app on the App Store, and if yes, update it to the latest version.

Clear Disney+ App Data

Clearing the app data can help resolve issues with the app’s cache and settings. Go to “Settings” > “General” > “iPhone Storage” > “Disney+” and tap on “Delete App.”

Sign Out and Sign Back In on Disney Plus

Sign out of your Disney Plus account on your Apple device, wait for a few minutes, and then sign back in.

Check your Account Status on Disney+

Make sure there are no issues with your Disney Plus account, such as payment problems or account suspension.

Reinstall the Disney Plus App

Reinstall-the-Disney-Plus-App
Image credit by Disney

If none of the above solutions work, uninstall the Disney Plus app from your Apple device and reinstall it from the App Store.

If the error code persists after trying these solutions, you can contact Disney Plus customer support for further assistance.

Key Takeaways

The Disney Plus error codes PB_IOS_AV-11835, 01002, or 01008 can be frustrating when enjoying your favorite movies and shows on your Apple device. However, with a few simple steps, you can resolve these errors and get back to streaming your favorite content.

Follow these steps to ensure a smooth and uninterrupted streaming experience on Disney Plus. And there you have it! We hope this guide has been valuable and informative to you. Happy troubleshooting!

Read More About:
Aileen Grace M
Aileen Grace M
A film buff and lover of feel-good movies, Aileen Grace loves helping fellow cinephiles overcome troubles and common hurdles when bingeing shows. She’s a Marketing Major with a degree in Business Administration and a knack for writing poems and short stories. She’s using her prowess as a prolific writer to provide straightforward guides among the confusing solutions found online.

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