Are you one of those Disney Plus subscribers who love binge-watch your favorite movies and shows on your Apple device but constantly face error codes PB_IOS_AV-11835, 01002, or 01008?
These Disney+ errors are quite common and can be fixed easily with a few simple steps. Let us guide you through the troubleshooting process to help you regain your streaming bliss in no time.
What Causes Disney Plus Error Code PB_IOS_AV-11835, 01002 or 01008 on Apple Devices
The Disney Plus error code PB_IOS_AV-11835, 01002, or 01008 on Apple devices can occur for several reasons. Here are some of the common causes:
- Connectivity issues – Poor internet connection or network congestion can cause the error code to appear.
- Outdated app version – Using an outdated Disney+ app on your Apple device can cause errors.
- Corrupt app data – If the app data is corrupted or damaged, it can prevent the app from working correctly and result in error codes.
- Account issues – Any issues with your Disney Plus account, such as payment problems or account suspension, can result in error codes.
- Device compatibility issues – If your Apple device is incompatible with the Disney+ app, it can cause errors.
Best Solutions to Resolve Disney+ Error Code PB_IOS_AV-11835, 01002 or 01008 on Apple Devices
Here are some effective solutions to fix the Disney Plus error code PB_IOS_AV-11835, 01002, or 01008 on Apple devices:
Check your Internet Connection
Ensure your internet connection is stable and fast enough to stream Disney Plus content. You can also try resetting your router or modem.
Restart the Disney+ App
Close the Disney+ app on your Apple device and reopen it to see if the error code has been resolved.
Update the Disney Plus App
Check if an update is available for the Disney Plus app on the App Store, and if yes, update it to the latest version.
Clear Disney+ App Data
Clearing the app data can help resolve issues with the app’s cache and settings. Go to “Settings” > “General” > “iPhone Storage” > “Disney+” and tap on “Delete App.”
Sign Out and Sign Back In on Disney Plus
Sign out of your Disney Plus account on your Apple device, wait for a few minutes, and then sign back in.
Check your Account Status on Disney+
Make sure there are no issues with your Disney Plus account, such as payment problems or account suspension.
Reinstall the Disney Plus App
If none of the above solutions work, uninstall the Disney Plus app from your Apple device and reinstall it from the App Store.
If the error code persists after trying these solutions, you can contact Disney Plus customer support for further assistance.
The Disney Plus error codes PB_IOS_AV-11835, 01002, or 01008 can be frustrating when enjoying your favorite movies and shows on your Apple device. However, with a few simple steps, you can resolve these errors and get back to streaming your favorite content.
Follow these steps to ensure a smooth and uninterrupted streaming experience on Disney Plus. And there you have it! We hope this guide has been valuable and informative to you. Happy troubleshooting!