Streaming online does not have to be costly. With Vudu, you can watch TV shows and movies without paying a monthly subscription fee. Users also have the option to rent or purchase on-demand content they want to stream on any device at a reasonable cost.
Vudu is an online streaming platform where you can watch films and TV shows for free at any time. There are also new releases every week on their rental and purchase catalog. Rental contents are available for 24 hours. What’s more, the Vudu app is available on Android mobile phones, iOS devices, smart TVs, streaming media players as well as through the web on your computer.
However, there are instances when you encounter common playback problems and videos are not working while streaming your favorite TV series ands movies on Vudu.
Sometimes, you will keep on seeing the error message, “Playback Error. Sorry, the video player has stopped working. Please try again.” or this version of the error “Vudu encountered problems during the playback. Please restart Vudu and try again.”
Your videos may be buffering or not playing at all. Sometimes, the problem is getting worse that users are unable stream videos even on SD or standard quality.
How to Resolve & Troubleshoot Video Content Playback & Excessive Buffering Errors on Vudu using Any Device
If you experience any content playback or excessive buffering issues with Vudu on any streaming device you are using, you can try to fix them with several solutions. Check out these methods below to find out how you can troubleshoot the problems on all devices and improve your playback experience when watching videos on Vudu.
Verify the Server Status of Vudu
One of the reasons for playback errors is when the server is down. Go to DownDetector and check the server status of Vudu. If the server is down, you can wait for them to fix it.
Perform a Power Cycle on your Devices
- Exit Vudu and all running applications in the background.
- Turn off your Device.
- Unplug your router and modem for at least 3 minutes.
- Plug in your router and modem, and turn on your device.
- Relaunch Vudu.
Update the Vudu App
- Navigate to the AppStore or the Google Play Store. If you are using other devices, you can go to the Apps section.
- Look for Vudu and check if there are available updates.
- Install these updates and restart your device.
Update your Device
Check if there are available system updates for your device. Install these new software or device firmware upgrades and reboot your Android phone, computer, or smart TV.
Reinstall the Vudu App
If nothing works, you will need to reinstall a new Vudu app on your device. Install your current Vudu app first based on the instructions of your device. Go to the Google Play Store and the AppStore. Search for Vudu and install the app.
If you are using Vudu as a channel on Roku players, you can delete it and re-add it on your device.
- On your Roku device, press the Home button.
- Go to Streaming Channels.
- Navigate to the Channel Store.
- Select Vudu.
- Click Remove Channel.
- Now, go back to the Channel Store.
- Look for Vudu.
- Click Add Channel.
Contact Vudu Customer Support for Help
- Open any web browser.
- Go to https://support.vudu.com/contact/contact-us-SyHUh7RP.
- Enter the Subject, your email, and your name.
- Now, type in the payback issue on your Vudu app.
- Hit the Submit button.
What else did you do to fix the Vudu playback error on your device? You can share them in the comment section below.