How to Fix Error Code 28, 11870 or 11800 on Vudu

Vudu error codes 28, 11870, and 11800 can be frustrating to have, but don’t worry pal! I’m here to guide you through some methods that can potentially resolve these Vudu issues.

Each error has its own personality, meaning they can sprout from various roots. So, let’s dive into these methods to fix Vudu and help you get back to your movie night.

Image credit by Vudu

Best Methods to Resolve Vudu Error Code 28, 11870 or 11800

Ensuring Network Connection

Any streaming service fundamentally depends on your internet connection. To fix these error codes, we must first ensure that your device is happily connected to a stable and reliable internet service.

Try accessing other streaming platforms on your device. If they work without a hitch, you can tick off any network issues from your checklist.

Time for a Quick Reboot

Who hasn’t heard of the age-old advice – ‘Have you tried turning it off and on again?’ Sometimes, a simple device restart can work wonders to resolve temporary glitches.

  • Give your device a quick nap by restarting it.
  • Then, wake it up and try accessing Vudu again to see if those stubborn errors are still hanging around.

Disable your Firewall and Antivirus

Photo credit by rawpixel from Freepik

Firewall and antivirus software are the gatekeepers of your device. However, at times, they may be a little overzealous and block Vudu’s connection.

  • Try temporarily disabling your firewall or antivirus software, then check if our uninvited errors still want to crash the party.
  • If the error is resolved, you’ll need to have a little chat with your firewall or antivirus settings to allow Vudu access.

DNS Settings Shuffle – Change your DNS Settings

Incorrect DNS settings can be likened to having the wrong address – you won’t reach your desired destination. A change in scenery may be needed by adjusting your device’s DNS settings.

Think about employing public DNS servers like Google DNS ( and or OpenDNS ( and Bear in mind, the procedure for this can differ based on your device and its operating system.

Time for a Fresh Install of your Vudu App

If all the above methods leave you standing still with these error codes, it may be time for a fresh start. It might be beneficial to uninstall and subsequently reinstall the Vudu app on your device. This process can often resolve any lingering issues tied to the app’s installation or configuration.

Contact Vudu Customer Support

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Last but not least, if none of the above tricks did the job, it’s time to call in the cavalry – the Vudu customer support team. They have a wealth of specific troubleshooting steps in their arsenal, tailored to your device and account information. They are the experts, after all.

Remember, Vudu Error Codes 28, 11870, and 11800 can be caused by a multitude of factors. The success of these solutions can vary depending on your unique situation.

Consequently, should you persist in experiencing issues, I would suggest seeking out official Vudu support channels or forums for the most reliable and recent advice. After all, we’re all here to enjoy seamless streaming and a perfect movie night.

Read More About:
David Porter
David Porter
David is prolific writer and full-time Digital Nomad who loves to follow the recent technology updates on streaming. In his free time, he loves surfing and travel.



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