How to Fix Error Code UI-800-2, UI-800-3 or UI-800-4 When Streaming on Netflix

The Netflix platform is a popularly used streaming service worldwide. It’s one that is known for reliability and rare downtimes.

Unfortunately, there are moments where this consistency fails to be present. In such moments, you may encounter issues on Netflix like error codes.

Fixing-Netflix-Error-Code-UI-800
Photo credit by yousafbhutta from Pixabay

In this guide, we will highlight three common Netflix error codes that users encounter, and propose the appropriate solutions for users looking for a fix.

Fixing Netflix Error Code UI 800

The Netflix UI-800 error codes typically indicate that your device needs to be refreshed in some capacity. This issue encompasses most platforms that can host the Netflix app/website.

This includes Roku boxes, gaming consoles, smart TVs and even Amazon Fire Sticks. It basically means that all the info stored on your device is outdated, and requires refreshment.

Ways to Resolve Netflix Error Code UI-800-2

The steps for this solution vary depending on your device, but we’ll include a few steps for common devices.

If you’re using a Samsung Smart TV, you can either choose to restart your device or sign out of Netflix.

Restart your Samsung Smart TV

Restart-your-Samsung-Smart-TV
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  1. Unplug your device from the power source.
  2. Press the power button and wait for up to one minute.
  3. Plug the device back in.
  4. Turn it on and try to run the Netflix app again.
  5. See if the issue persists.

Sign Out of your Netflix Account

  1. Go to the Netflix home screen towards the left of the app.
  2. Open the menu and head to the bottom.
  3. Select Get Help.
  4. Choose Sign Out.
  5. Enter your login details and Sign In again.

Restart your Streaming Media Player

  1. Unplug your device from the power source.
  2. Press the power button and wait for up to one minute.
  3. Plug the device back in.
  4. Turn it on and try to run the Netflix app again.
  5. See if the issue persists.

Methods to Fix Netflix Error Code UI-800-3

Methods-to-Fix-Netflix-Error-Code-UI-800-3
Photo credit by yousafbhutta from Pixabay

Similar to the first version of this error, this one emerges when the information on your device requires refreshment, or a network issue occurred, causing Netflix to cease with working as intended. For most devices, a simple sign out or restart should fix this issue.

If you’re using a gaming device to stream Netflix, you have three options. You can either choose to restart your device, restart your home network or Sign out of Netflix.

Sign Out of Netflix

  1. Go to the Netflix home screen towards the left.
  2. Open the menu and head to the bottom.
  3. Select Get Help.
  4. Choose Sign Out.
  5. Enter your login details and Sign In again.

If you encounter an error, do the following:

  1. Select More Details.
  2. Choose Sign Out or Reset.
  3. Sign In and try again.

How to Troubleshoot Netflix Error Code UI-800-4

Like the previous two errors, all you need to do here is initialize a restart and ensure that you sign out of Netflix before attempting to play a video again.

If none of the above solutions work, it’s best to contact Netflix support.

Read More About:
Tobi Olanrewaju
Tobi Olanrewaju
Tobi is a writer, gamer and tech enthusiast. If he's not typing on his keyboard, you can probably find him watching hours and hours of YouTube. He also enjoys helping other people get over pesky bugs and errors with streaming platforms and their devices.

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