How to Fix Roku Error Code 001, 003, 004 or 005 Software Update Issues

Updating your Roku device’s software has its share of benefits. Roku launches firmware updates regularly that may contain performance improvements, security, and privacy enhancements as well as new streaming features for your device. Installing the most recent version of your Roku software will upgrade the efficiency of your Roku TV or streaming media player and will enhance overall streaming performance.

New software updates may also include fixes for bugs from the previous version. Well-known tech companies such as Roku monitor issues reported by their users to know how they can improve their products and services. These fixes and improvements are being implemented in the next iteration of the streaming operating system. Upgrading your Roku software will give you all these benefits.

But, there may also be instances when you encounter errors upon updating your Roku TV or streaming player. Examples of these common Roku errors on software upgrade issues are Roku error code 001, 003, 004, or 005. Fortunately, several methods will help you troubleshoot the problem, resolve the update issues, and allow you to continue installing your OS updates and resume your device’s initial setup.

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How to Troubleshoot & Fix Roku Error Code 001, 003, 004, & 005 Software Update Problems

Image credit by Roku

People experiencing Roku software update issues are usually those using a TCL Roku TV, Roku Express, Roku Express 4K+, Roku Streaming Stick+, Roku Ultra, Roku Premiere, or Roku SE.

When you experience any issue concerning your Roku TV or streaming stick, the first thing you can do is to restart your device. The quick reboot will help refresh the connections and processes running in your Roku system, which might get rid of the problems and allow you to install the upgraded software version.

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Perform a Power Cycle Method on your Roku & Router

  • To power cycle your devices, turn off your Roku streaming device.
  • Unplug your router, modem, and Roku device if applicable.
  • Wait for at least 1 minute before plugging them all back in.
  • Connect to the Internet and turn on your Roku device.
  • Try to update again.

Switch to a Different Internet WiFi Network

If you have a different WiFi Internet connection available in your house or office, you can try connecting to it instead. If you are using a WiFi connection, continue the update using a mobile hotspot given that you have a strong signal and ample data allocation available. You may also try to bypass the router connection and connect to your modem directly to get a stronger Internet network signal.

Restart your Roku TV or Streaming Stick Device

  • Launch the Settings menu of your Roku Player.
  • Go to System.
  • Select System Restart.
  • If you are using a Roku TV, go to Settings.
  • Select System.
  • Click Power.
  • Choose System Restart.

Do you have other solutions that can help other users resolve and fix these Roku software update errors? You can share your methods with us in the comment section below.

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Eddie Mendoza
Eddie Mendoza
With a Bachelor’s degree in IT, Eddie has a natural knack for troubleshooting gadget issues. With more than 10 years of blogging experience under his belt, writing and publishing articles for streaming and related services is one of his main act. When not on his computer, you can find him tinkering his guitars.


  1. My tv isn’t working tried to update have tried everything it says to try switching everything off and on again keeps coming up error 004


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