So, you want to stream shows or movies Discovery Plus on your Sky Glass TV only to be blocked by the error message, “Error:1K-0033 Please try later. For additional help and troubleshooting, please visit .. support discovery plus.”
Many users are complaining of the video error code 1k-0033 whenever they try to watch a video from Discovery+ streaming app. It is quite frustrating, but fortunately, there are possible solutions that can help you resolve the problem.
Troubleshooting Tips for Fixing Discovery Plus App Error Code 1k-0033 on Sky Glass TV
These fixes below can help you troubleshoot the playback problem with Discovery+. You can try to work on these methods one at a time and check if it helps you or not. Let’s check them out below.
1. Verify Server Status of Discovery Plus
Is Discovery+ server down? It is a possible reason why you have been seeing the error on your Sky Glass TV screen. When the server is down, there is nothing you can do but to wait for Discovery Plus to fix it on their end. You can check out the server status on the DownDetector website.
2. Perform a Power Cycle on your Devices
A power cycle will help refresh the processes and connections on your devices. Turn off your Sky Glass TV and unplug it from the power outlet. Unplug your router as well and wait for at least 1 minute. Now, plug them all back into the outlet and turn on your devices. Relaunch Discovery+ app and check if it works.
3. Install the Latest Software Update on your Sky Glass TV
To do this, you need to go to the Settings menu and navigate to System info. Head over to Software and select Update. Follow the instructions to properly install the latest software update.
4. Switch to a Different Device or to Discovery Plus Website
If none of the methods above work for you, you can try streaming Discovery+ content from a different platform. It may not be a great solution, but it can temporarily enable you to watch your shows.
In Closing
Error codes may often appear and disrupt our streaming but fixes can help us resolve these glitches. Hope you find the right solution for the issue.
