How to Fix Roku Error Code 014.12, 014.30 or 014.50 Connectivity Issues

Users of the well-known streaming device Roku can add channels and watch TV over the internet.

Unfortunately, Roku customers occasionally experience connectivity problems while attempting to connect their device to a wireless network, which results in error code 014.xx. This error code often denotes a problem with wireless network access for the Roku device.

Image credit by Roku

Error code 014.30 on Roku will show the error message, “Can’t connect to your wireless network. Check the following: Is your password entered correctly (passwords are case sensitive)? Does your router block unknown MAC addresses? If so, add MAC address…error code: 014.30”

Roku error code 014.50 shows the message, “Unable to Update Software. Please try updating again in a minute.”

Best Ways to Troubleshoot and Fix Roku TV Error Code 014.12, 014.30 or 014.50

In this article, we’ll go over a few solutions for Roku connectivity errors 014.12, 014.30, or 014.50. Try to follow the solutions below one at a time and check if it works.

Restart the Roku Player

Restarting your Roku device is the first and most effective way to resolve Roku error code 014.xx. Your Roku device can be restarted in two different ways.

  1. Go to Settings > System > System restart on the Roku menu first using your remote control.
  2. To restart a Roku TV, navigate to Settings > System > Power. 
  3. Your Roku device will reset as a result.

You can also reboot the Roku device by disconnecting it from power, waiting briefly, and then plugging it in again. Restart your router and modem as well. This will clear the cache and might fix the wireless network connectivity problem with your Roku player.

Link to an Alternative Network

Photo credit by Peggy und Marco Lachmann-Anke from Pixabay

If the issue remains, try linking your Roku to an alternative Wi-Fi network or using an Ethernet cable for a direct router connection.

Once connected, go to settings and select update software. Let the update to complete with patience, then restart.

You must stop using network pings following the update. Resetting the network settings may fix the connectivity problem.

Adjust Network Settings

Check whether the wireless network you are connecting to is within range and has a strong signal if switching networks doesn’t fix the problem. Connectivity problems could result from a weak signal.

By going to Settings > Network > Wireless (Wi-Fi) > Set a new Wi-Fi connection on your Roku device, you might also need to make changes to the network settings.

This will enable you to create a new Wi-Fi connection and could fix the connectivity problem.

Update your Roku Firmware

If the aforementioned methods fail to cure the issue, there can be a firmware issue with the gadget. Firmware updates might resolve the problem.

  • Choose Settings > System > System update.
  • To upgrade the firmware, check your Roku device right away.
  • Ensure you download and install any available updates.
  • The firmware for your Roku player will be updated, which should fix the connectivity problem.

Look for More Assistance or Call Roku Customer Support

Photo credit by Tima Miroshnichenko from Pexels

If none of the aforementioned fixes work, look for more assistance on the Roku community forum or get in touch with support from Roku. The Roku community forum is an excellent resource for getting help with common problems and meeting other Roku users. If you experience any connectivity problems, Roku support is ready around-the-clock to assist you.

Wrapping Up

In conclusion, there are several potential causes of Roku Error Code 014.xx, including issues with routers and modems, a lack of signal, out-of-date firmware, or problems with the Roku device itself. Restarting your Roku device is the first thing to try.

If necessary, consider switching networks or adjusting network settings. Update the firmware if the problem still exists. If none of these fixes work, ask for more assistance on the Roku community forum or get in touch with support from Roku.

You can resolve Roku Error Code 014.12, 014.30, or 014.50 by using the methods above, and you can keep using your Roku device to watch your preferred TV episodes and films.

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