Are you having trouble with your Roku device? Is it showing the error code 020? If you do, the issue may be with HDCP. Streaming movies and TV shows need copy and content protection for distribution. It is where HDCP licensing comes in. HDCP or High-bandwidth Digital Copy Protection protects and licenses content streamed on your smart TV, mobile devices, computers, and streaming media players.
Encountering error code 020 on Roku players or Roku TV gives you the error message, “HDCP Error Detected.” It means that you are streaming unprotected video content on your Roku device. The problem happens randomly but some users reported getting the playback issue after updating the software on their Roku players. There can also be a physical problem you are experiencing with the communication between your devices or lack of HDCP support.
How to Troubleshoot & Fix HDCP Error Detected Issue with Error Code 020 on Roku Player & TV Devices
You can find below several ways on how you can fix the HDCP error detected issue on your Roku device. Depending on the cause of the problem, these fixes and troubleshooting methods can help you resolve the Roku content issue you are facing right now.
Check your HDMI Cable
Make sure there are no loose ends or damaged wires. Check also for signs of breaking or wearing. You can replace your old HDMI cable with a new one and check if it resolves the error.
Try Connecting your Roku Device with Another TV
If you have another TV at home, you can connect your Roku device there and see if it works. Sometimes, the connection between your current TV and Roku device may be faulty but can work with other TVs.
Change the Display Type on your Roku Player
- On your Roku device, navigate to the Settings menu.
- Go to Display Type.
- Look for a different display setting and save the changes.
Turn Off Auto-Adjust Display Refresh Rate
- Open the Settings menu of your Roku device.
- Go to System.
- Select Advanced System Settings.
- Choose Advanced Display Settings.
- Go to Auto-Adjust Display Refresh Rate and set it to Off.
Perform a System Restart
- Open the Settings menu.
- Navigate to System.
- Select System Restart.
Reset your Roku Smart TV or Streaming Device
- First, unplug one end of your HDMI cable from your TV.
- Then, unplug the other end of your HDMI cable from your Roku device.
- Power off your TV.
- Unplug all power cords from the power outlet.
- Wait for at least 3 minutes.
- Plug both ends of your HDMI cable back into your TV and Roku device.
- Plug all your power cords into the power outlet.
- Turn on your Roku device and TV.
What else did you do to fix the HDCP error detected on your Roku device? You can tell us in the comment section below.