How to Fix Sony Bravia TV Not Recognizing or Detecting Connected USB Device Issue

Sony Bravia TVs have long been celebrated for their stunning picture quality and advanced features. These smart TVs offer the convenience of USB ports, allowing users to play music, videos, and photos directly from their USB devices.

However, encountering a situation where your Sony Bravia TV fails to detect or recognize a connected USB device can be frustrating.

Fixing-Sony-Bravia-TV-USB-Detection-Issue
Image credit by Sony

Fixing Sony Bravia TV USB Detection Issue

Fear not! In this article, we’ll guide you through step-by-step solutions to address this issue and restore seamless connectivity between your USB device and your Sony Bravia TV.

Update Sony Bravia TV Software to Address USB Issues

One common reason for your Sony Bravia TV not recognizing a connected USB device is outdated software. Follow these simple steps to ensure you have the latest software update:

  1. Press the Settings button on your TV remote or access the settings menu.
  2. Navigate to the Customer Support section.
  3. Choose Setup or Product Support and then select Software Update from the menu.
  4. Select the appropriate button on your remote to initiate the software update.
  5. If no software update is available, your TV is already running the latest software, and you can proceed to the next step.

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Reconfigure USB Memory Device

Reconfigure-USB-Memory-Device
Photo credit by Brina Blum from Unsplash

Sometimes, the issue may not lie with the TV but with the USB memory device itself. Here’s how you can address this:

  1. Open File Explorer on your computer and right-click on the USB drive.
  2. Select the Format option and choose FAT32 as the target file system.
  3. Check the Quick Format box and start formatting the USB flash drive.
  4. If this doesn’t solve the issue, repeat the process but this time, uncheck the Quick Format box.
  5. Please note that frequent formatting of USB drives can cause damage and compatibility issues, so use this step cautiously.

Verify USB Cable and Port

A faulty USB cable or port can also contribute to connectivity problems. To address this:

  1. Reconnect or replace the USB cable or cord.
  2. Ensure that the USB cable is capable of transferring data reliably.
  3. Clean the USB port if necessary, as dust and debris can hinder proper communication.

Factory Reset Sony Bravia TV to Restore USB Connectivity

If none of the above solutions work, you might need to perform a factory reset to restore default settings. Here’s how:

  1. Access the settings menu on your TV and select Device Preferences.
  2. Scroll down and choose Reset, then opt for Factory Reset from the menu.
  3. Confirm your action by selecting Yes.

Consult Sony Customer Support

Consult-Sony-Customer-Support
Photo credit by Freepik

If the issue persists despite trying these solutions, it’s time to seek professional assistance. Get in touch with Sony’s customer support for expert guidance. They can provide specific solutions based on your TV model and the nature of the problem.

By following these step-by-step solutions, you can troubleshoot and resolve the problem efficiently. From updating software to reconfiguring USB memory devices and performing a factory reset, these solutions cover a range of potential fixes.

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Read More About:
Tobi Olanrewaju
Tobi Olanrewaju
Tobi is a writer, gamer and tech enthusiast. If he's not typing on his keyboard, you can probably find him watching hours and hours of YouTube. He also enjoys helping other people get over pesky bugs and errors with streaming platforms and their devices.

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