Discovery Plus is on the top list of popular streaming services today. It gives you original and exclusive TV shows that will keep you binge-watching all weekend. But, as much as your anticipation for a whole day of streaming keeps up, you end up seeing the error message, “Unfortunately, Discovery Plus App Has Stopped.”
The Discovery Plus app “Unfortunately has stopped” error is a common issue not just on your part but a lot of other users experience the same. It is due to several reasons and mostly appears on Discovery+ app for Android or iOS mobile devices. One cause of this issue is when you have an unstable WiFi network signal. You need to have at least 2.5 Mbps of Internet connection speed to stream content on Discovery+ and 6.5 Mbps if you are watching live TV show streams.
Another reason for this problem is due to corrupted cache files in your Discovery+ app. If you have more data and caches stored up in your Discovery Plus app, it is time to remove and clear them from your device. Lastly, the error occurs because of server issues. There may be several other causes of the Discovery+ crashing problem, but there are also fixes and workarounds to help you solve them.
SEE ALSO: How to Add Discovery Plus on Prime Video Channels
How to Fix “Unfortunately, Discovery Plus App Has Stopped” App Crash Error Android or iPhone
One of the first things you need to do to fix a crash issue on your Discovery Plus app is to relaunch it. Giving it another go will help see if it works the second time around. Exit the app and reopen it on your streaming device. Doing so will also refresh the processes and give it a fresh start.
You can also try to power cycle your devices while you are at it. Power cycling will help refresh your Internet connection. After exiting the app, turn off your mobile device or TV and unplug them all, including your router and modem. Wait for a few moments before plugging them back and relaunching the app.
Clear your Discovery+ App Cache
Clearing the cache will help remove corrupted files that may be causing the error and making the Discovery+ app not to work. It also gives your Discovery Plus app a little room to breathe, making it perform more efficiently.
How to Clear Discovery Plus App Cache on Android
- Launch the Settings menu on your Android device.
- Go to Apps.
- Select Installed Applications.
- Tap Discovery Plus.
- Tap Clear Cache
How to Clear Discovery Plus Cache on iPhone/iOS Devices
- Open the Settings menu of your iPhone or iPad.
- Select Discovery Plus.
- Tap Clear Cache.
Clear Cache on Discovery Plus through Web Browser
- Click Preferences on your browser.
- Go to Privacy and Security.
- Click Clear Browsing Data.
- Check the boxes next to Browsing History, Cache, Cookies.
- Click Clear Cache.
Update your Discovery+ App
You may have missed out on important updates that your Discovery+ app needs. Upgrading your app to the latest version will help fix the error as well as improve overall performance and security features.
- To update the app on an Android device, open your Google Play Store.
- Look for Discovery Plus and tap Update.
- For iOS, open the App Store.
- Tap your profile picture and tap update next to Discovery Plus.
Reinstall your Discovery Plus App
If there is still no solution for your Discovery Plus error from the list above, you may want to uninstall the app and reinstall a fresh version from the Apple App Store or Google Play Store.
RELATED: How to Cancel Discovery Plus Subscription Plan
Do you have other methods that will help fix the Discovery Plus has stopped working issue? You can share them below to help other users resolve similar streaming problem.