You’ve been waiting all week for the latest episode of your favorite Discovery Plus show. You fire up your favorite streaming device, and the new TV series or TV program episode is nowhere to be found. Surely the new episode can’t be playing hide and seek.
It’s what you’ve wanted to watch for so long, and now you can’t see it. What do you do? Well, the first thing you don’t do is panic. The solution to your Discovery+ streaming problem is pretty simple, and it won’t take you long at all.
If you don’t have time and want to watch Discovery+ right away, do one or all of these things:
- Restart the App
- Check Your Internet Connection
- Clear Cache and Cookies
- Update the App
- Log Out and Log Back in
- Contact Discovery Plus Support
How to Fix Discovery Plus App or Website Not Showing the Latest TV Series or Show Episodes Issue
Now let’s break down each of these solutions and explain why they might work if you can’t see the latest Discovery+ TV programme episodes on your streaming device.
Restart the Discovery Plus App
Why do you have to restart the app? Well, sometimes things go awry, and your system needs to clear itself. The app may have become corrupt or stopped playing nicely with others. The way you get everything back on track is to restart the app. If you’re reading this, you’ve probably already tried restarting the app, but sometimes in the middle of our haste, we can forget to do the most simple of things such as this.
Check Your WiFi InternetNetwork or Mobile Data Connection
Your internet connection probably works pretty well if you’re reading this. However, you may be reading this on a mobile device connected to a mobile network. If you’re using Wi-Fi, check other connected devices to see if they work properly. If they don’t, you know that there’s a problem with your internet connection or your router.
Clear Cache and Cookies
Clear your cache. You still can’t see the latest episode? If not, try clearing your cookies. We’re not talking about making a trip to your kitchen and clearing out the cookie jar; no, we’re talking about the cookies for your web browser. Cookies are small snippets of code servers used to identify your computer. Clearing them can help your browser run smoothly. Also, sometimes your device can cache a page, and it won’t update it for whatever reason. That’s why clearing your cache enables you to see the latest version of a web page, in this instance, the Discovery Plus website.
Update the Discovery+ App
It seems that no one updates their apps these days. Are you one of those people? If you are, now is the time to break that habit. Update your Discovery Plus app and check to see if the new episodes are playing now. If they aren’t, at least your app is updated.
Log Out and Log Back in
Online services are wacky things, and sometimes logging out and logging back in can do wonders. Why would this cause the new episodes to show up? Well, think of it like this, you’re making the page refresh itself by logging out and back in. It might not make sense to you, but that’s how computers operate sometimes.
Contact Discovery Plus Support
Sometimes all you can do is contact support and have them walk you through the solutions. It might not be what you want at first because you want to solve the problem right away, but sometimes problems have less than obvious solutions. Make good use of the support offered by Discovery Plus to solve this issue, or just chat it up with someone if you’re feeling a bit lonely.
So, did that fix your problem? If not, well, it’s time to call support. Discovery+ is known for having fast, friendly customer service who is always ready to help you with your problems. Hopefully, you’ll get access to the new episodes in no time, so you can talk about them at work tomorrow.