Are you trying to sign in to your Discovery+ account on the app but met with the error message ‘Something went wrong please try again Error: 400’ instead?
It can be frustrating to encounter an error when all you wanted was to binge-watch your favorite TV show on Discovery Plus app. Unfortunately, there are certain reasons why the error code 400 appears on the screen.
Maybe there is something wrong with your network connection. Perhaps, the Discovery Plus server is down. In some cases, it can be an issue with the app itself.
Troubleshooting Tips to Help you Fix Discovery+ App Error Code 400
If you get stuck in the sign in problem on Discovery Plus, you might want to check out these possible solutions to help you resolve the issue.
1. Verify if Discovery Plus Server is Down
If the server is down, there is nothing you can do to resolve the problem except to wait. However, you need to verify it first before you stop doing anything to solve the issue. Go to Downdetector and search for Discovery+ service.
2. Power Cycle your Streaming and Network Devices
Power cycling or simply put, rebooting your devices, will help refresh all the processes and connections. To perform this method, turn off your device and unplug it if applicable. Unplug your router as well and wait for at least 1 minute. Now, plug in all devices and turn them on. Launch Discovery Plus app and retry signing in.
3. Reset your Discovery Plus Password
First, go to the sign-in page of Discovery+ and click Forgot Password?. Enter your email address and click Email Me. Go to your email and check for the password reset message from Discovery Plus. Click Reset Your Password and enter a new password. Once done, you can now try signing in using your new password.
4. Install Available Update on your Discovery+ App
Try to check if there are app updates that you may have overlooked. Go to the App section of your device and look for Discovery Plus. Install the latest update and try signing back into the app.
5. Clear the Discovery Plus App Cache or Browser Cache
Too much cache may be a reason why you cannot go through with the sign in process on your Discovery+ app. You may need to clear the cache first based on your device’s instructions. If you are streaming via a web browser, try to clear the browser cache and cookies as well.
6. Reinstall Discovery Plus App
If all else fails, a new app may be ideal. Before you reinstall a new Discovery Plus app to your device, you need to uninstall the current one first. Then, go to the App Store or Google Play Store and install a new one.
Wrapping It Up
Sign in problems can be a headache. But, it does not have to stay too long. You can remedy the issue by trying the possible solutions above.