You’re trying to watch your favorite TV show or series on Discovery+ but keep getting an error code 1b-6006 or 1b-6014. Don’t worry, we’re here to help. In this article, we’ll walk you through how to fix the Discovery Plus app content playback error related to DRM issues.
Understanding the Error Code 1b-6006 & 1b-6014 on Discovery+ App
There are two common error codes that users might encounter when trying to access Discovery+ content: 1b-6006 and 1b-6014. These codes indicate a problem with the DRM (digital rights management) system that is used to protect the content.
The specific error code you see will depend on the device you are using to access the content. The error 1b-6006 code is displayed when you try to play content on a computer, while the 1b-6014 error code is displayed when you try to play Discovery Plus content on a mobile device whether an Android phone/tablet or an iPhone/iPad.
Common Causes of Discovery Plus Content Playback Error Related to DRM Issues
There are a few common causes of Discovery+ DRM problems when watching TV shows, series or films on the streaming app. One of the most common is that the device you’re trying to play the content on doesn’t meet the system requirements. To view content on Discovery Plus, your device must have:
- A built-in DVD drive
- An active internet connection
- Discovery+ software installed
- The latest version of Adobe Flash Player
If you’re not sure whether or not your device meets these requirements, you can find more information on their website.
Another common cause of DRM playback issues is incorrect login information. If you’ve recently changed your password or updated your account information, make sure to update your login information in the Discovery+ application as well.
If you continue to experience problems after checking these things, please contact the Discovery Plus support team for further assistance.
Troubleshooting Tips for Error Code 1b-6006 and 1b-6014 when Streaming TV Shows or Movies on Discovery Plus App
If you’re experiencing the Discovery+ Error Code 1b-6006 or 1b-6014 DRM issues, here are a few troubleshooting tips to help you fix the problem:
- First, try restarting your device.
- If that doesn’t work, delete the Discovery Plus app and reinstall it.
- If you’re still experiencing problems after reinstalling the app, try resetting your device’s settings to default.
Resetting the Discovery+ Application
If you’re still having trouble with your Discovery Plus app, you can try resetting it. This can often fix minor glitches and issues. To reset the Discovery+ app:
- Open the Discovery Plus app.
- Tap the Settings gear icon in the top right corner of the screen.
- Scroll down and tap Reset App.
- A pop-up window will appear asking if you’re sure you want to reset the app. Tap Reset to confirm.
- Once the app has been reset, try signing in again and see if the issue has been resolved.
Key Takeaways
If you are running into the Discovery Plus app error code 1b-6006 or 1b-6014 DRM errors, don’t worry, you’re not alone. There are a few things that you can do to try and fix the problem.
First, make sure that you are using the latest version of the Discovery+ app. If you are using an older version, it may not be compatible with the latest security updates.
If that doesn’t work, try uninstalling and then reinstalling the app. You may also need to restart your device. If you are still having problems, you can try contacting the support team for help.
