How to Fix HBO Max App or Website Stuck on Loading Screen Issues

HBO Max has been picking up speed as of late, matching blow for blow with many other streaming services with their offerings. For the uninitiated, HBO Max is a premium subscription-based streaming platform to watch TV shows and movies. This includes a whole slew of shows and movies covering various genres, and this includes new Warner movies fresh off the theatres!

Considering what’s being proposed, it’s not hard to see why HBO Max’s popularity has been on the up-and-up. Lots of streaming services would kill for a fraction of what HBO Max has to offer, and there’s a little something for everyone here, making it a great service to have as a sole subscription. But, this does come with some issues, primarily with HBO Max itself.

Photo credit by Focal Project DE on Flickr

Some users have been reporting lately that the HBO Max app or website will get itself stuck on its main loading screen, and never exit from it. It’s a frustrating issue, and one that’s surprisingly common, but worry not! Today, we’ll be troubleshooting this annoying error so that the next time you see it pop up, you’ll be fully prepared to deal with it. Just follow our step-by-step guide, and you’ll be good to go!

Troubleshooting & Fixing HBO Max App or Website Stuck On Loading Screen Streaming Problem

There are a plethora of reasons that HBO Max can be stuck on the loading screen, but chief among them is usually connectivity issues. More often than not, the problem has less to do with the device being streamed on and more to do with the quality or condition of your internet connection. We’ll be taking you through some of the most common solutions, so stay put!

Checking on HBO Max Servers

  • Go to on your smartphone or computer.
  • Check the status of HBO Max servers.
  • If servers are down, then try accessing HBO Max later.
  • If servers are up, try a different solution.

Pause your VPN Service

  • If you’re using a VPN, then try turning off your VPN before logging into HBO Max.
  • Attempt to log in to HBO Max.
  • If successful, then turn your VPN back on and enjoy!

If you need to use a VPN service when streaming content on HBO Max, try one of these premium providers. They’re proven not to interfere with your Internet connection reliability.

Restart your Streaming Device

  • Restart your device.
  • Log in to HBO Max as usual
  • If the error persists, try a different solution.

Update the HBO Max App on your Device

  • Check the app store for any updates to HBO Max.
  • If available, update HBO Max.
  • Attempt to login again.

Now that you’ve completed all these steps, you should find your HBO Max app back and working perfectly. It’s difficult to truly parse why it happens, but the solutions are quite simple. We hope this guide helped you get back to enjoying the media you want!

Read More About:
Eddie Mendoza
Eddie Mendoza
With a Bachelor’s degree in IT, Eddie has a natural knack for troubleshooting gadget issues. With more than 10 years of blogging experience under his belt, writing and publishing articles for streaming and related services is one of his main act. When not on his computer, you can find him tinkering his guitars.



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