Netflix is a popular streaming service with a vast collection of TV shows, podcasts, and movies from different countries across the world. You can access it on all computing platforms because the app supports both iOS and Android.
To make things even better, you can binge-watch all your favorite Netflix content on your computer using a web browser. However, there are instances when you might encounter errors M7121-1331-6037 or M7121-1331-P7 while trying to use Netflix and watch content on your desktop or laptop computer.
What is Netflix Error Code M7121-1331-6037?
Error M7121-1331-6037 in Netflix means that you’re attempting to use the platform on an unsupported operating system. Just so you know, Netflix works on Intel-based Mac, Windows 10, Windows 8, Windows &, and Windows XP computers. Please contact Netflix support if you are seeing the error even if the operating system you’re using is supported.
What is Netflix Error M7121-1331-P7?
Error M7121-1331-P7 may occur because of different reasons, such as incompatible browsers, Netflix servers being down, using public WiFi network, corrupted cache files and cookies, unwanted browser extensions, missing browser files, and browser not updated to the latest version.
How to Fix Netflix Error Code M7121-1331-P7 or M7121-1331-6037 when Streaming Content on Computer
Now that you know what causes these two error codes on Netflix, here are a few things you can do to fix them:
Check the Status of the Netflix Server
Downtime may occur with the Netflix server. There are several cases before when these error codes showed up because the server was inaccessible. After all, it was offline.
To check the status of the Netflix server, you can visit its official website. You can also try to look for details in different communities or forums.
Posts from other Netflix users will also let you confirm if the error is widespread or just an isolated case. If the server is up and running just fine, you can proceed with the other solutions below.
Check Widevine Module and Reset Google Chrome Configurations
Make sure you also check the Widevine Content Decryption Module. It is a globally used module for secure license distribution and encryption. Netflix uses the said module for its operations since the service lets you stream copyright materials.
If you’re using Google Chrome browser, try to reset its history, cookies, cache, and others. There are instances where the modules may store bad data that hinders the platform from successfully playing content. Once you’ve cleared everything, restart the browser to see if it removed the error codes.
Clear Cookies and Browser Cache
It’s very common for Netflix users to leave a show or movie right in the middle for whatever reason and then come back to resume exactly where they left off. Cache and cookies have a major role to play here.
After some time, these cookies and cache will accumulate in the browser. Once these get corrupted, these can result in error code M7121-1331-P7. So be sure to clear your browser cache and cookies to continue watching your favorite shows and movies with no interruptions.
Being prompted with Netflix error M7121-1331-6037 or M7121-1331-P7 on your computer right in the middle of a thrilling movie or heart-pumping series can ruin your viewing experience. Thankfully, several fixes will help you get rid of these errors once and for all.