Fix Apple Music ‘Keep or Clear Up Next’ Queue Prompt Not Showing, Disappeared

So, I was just chilling and enjoying some tunes on Apple Music the other day when I ran into this little hiccup that I thought I’d share with you. You know that handy ‘Keep or Clear Up Next’ queue prompt that pops up when you’re adding songs to your playlist or playing around with your Apple Music queue? Well, it disappeared on me, and I was scratching my head, trying to figure out what happened. 

I mean, that feature is super useful, right? It helps you decide whether you want to keep your current queue as is or clear it out when you add a new song. But for some reason, it decided to take a little vacation from my Apple Music streaming app on iPhone.


Now, being the curious soul that I am, I couldn’t just let it slide. I had to do a bit of sleuthing to get it back. And guess what? I found a simple fix that might help you, too, if you ever run into this issue.

First things first, let’s make sure your ‘Keep or Clear’ up next queue prompt is actually enabled. To do that, open your Apple Music app and go to Settings. Scroll down to the “Playback” section, and you should see the option for “Add Songs to Up Next.” Make sure that’s turned on.

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How to Fix Apple Music ‘Keep or Clear Up Next’ Queue Prompt Message Gone, Not Showing or Disappeared

Photo credit by Barbora Dostálová on Unsplash

If it’s already on, but the prompt is still missing, don’t fret. Here’s what you can try next:

  1. Restart the Apple Music app: Sometimes, a good old-fashioned app restart can work wonders. Just swipe it away from your recent apps and reopen it.
  1. Restart your device: If a simple app restart doesn’t cut it, try giving your device a full reboot. This can help clear out any temporary glitches.
  1.  Update your iOS: Make sure you’re running the latest version of iOS. Apple often releases updates with bug fixes, and this might just be one of those cases.
  1. Reinstall Apple Music: As a last resort, you can try deleting the Apple Music app and then reinstalling it from the App Store. This can sometimes resolve stubborn issues.

Now, if you’re wondering how to reinstall the app, here’s a quick step-by-step:

  1. Find the Apple Music app icon on your home screen.
  2. Tap and hold the icon until it starts wiggling.
  3. You should see a little “x” in the upper left corner of the app icon. Tap it to delete the app.
  4. Go to the App Store and search for “Apple Music.”
  5. Reinstall the app by tapping the cloud icon (download button) next to it.

Give these steps a shot, and hopefully, your “Keep or Clear Up Next” queue prompt will make a triumphant return, just like it did for me. Music listening should be hassle-free, after all!

Have you ever encountered this disappearing queue prompt issue on Apple Music? Or maybe you’ve got some other nifty tricks up your sleeve for troubleshooting music app problems? Feel free to share your experiences or tips in the comments below. Let’s help each other keep the music flowing smoothly!

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