How to Fix BBC iPlayer App for Smart TV or Mobile Device Not Working or Loading

You might have noticed that BBC iPlayer app isn’t working for you. It either doesn’t load properly or you get an error message on your smart TV or mobile phone screen. This guide will help you fix BBC iPlayer not working or not loading problems on either device.

What Causes BBC iPlayer App Not to Work or Load on your Device?

There are a few things that can cause the BBC iPlayer app to not work or load. Here are some of the most common issues and their solutions:

Image credit by BBC

One of the most common reasons the BBC iPlayer app doesn’t work or load is that you don’t have an active or reliable internet network connection. Make sure your smart TV, phone or tablet is connected to the internet and that your signal is strong before trying to use the streaming app.

Another reason the app might not be working or loading is that you’ve reached your monthly data limit. If you’re watching TV shows or movies on BBC iPlayer, you could use up your monthly data allowance very quickly. To avoid this, make sure you’re aware of how much data you’re using and adjust your settings if necessary.

How to Troubleshoot Issue & Fix BBC iPlayer App Not Working or Not Loading on iPhone/iOS Devices

Photo credit by Brett Jordan on Pexels

There are a few steps you can take to try and fix the BBC iPlayer app if it’s not working or loading properly on your iPhone device with the latest iOS version.

  • First, make sure that you are running the latest version of the streaming app.
    • You can check for updates by going to the App Store, tapping on Updates, and then locating the BBC iPlayer App.
    • If an update is available, please download and install it.
  • If you are running the latest version of the App and it is still not working, try deleting and then reinstalling the BBC iPlayer App.
    • To do this, press and hold on to the BBC iPlayer App icon until it starts shaking.
    • Then tap on the X in the top-left corner to delete it. Next, go to the App Store and tap on Search.
    • Type in “BBC iPlayer” and then download and install the App.

How to Troubleshoot BBC iPlayer App Won’t Load or Work on Android Phone or Tablet

If you’re having trouble with the BBC iPlayer app not working or loading on your Android device, don’t worry, we’re here to help. Try these troubleshooting methods on your Android tablet or phone.

  • First, try restarting your device. This will clear out any temporary files or glitches that might be causing the problem.
  • Make sure you have a good internet connection. The BBC iPlayer app works best when you have a strong Wi-Fi or 4G signal.
  • If you’re still having problems, try uninstalling and reinstalling the app. This will clear out any corrupted files and might fix the problem.

If none of these methods work, then it might be a problem with your device or Android operating system. In this case, we suggest contacting the manufacturer or your service provider for further support.


If you’re having trouble with the BBC iPlayer app not working or loading, here are a few fixes that might help. First, make sure you have the latest version of the app installed. If you’re not sure how to do that, check the app store on your device for instructions.

If that doesn’t work, try restarting your device. If that still doesn’t fix the issue, try uninstalling and then reinstalling the app. And finally, if all else fails, try clearing the app’s cache and data. If you’re not sure how to do that, check your device’s manual or contact the manufacturer for help.

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