Much like other streaming services, Discovery Plus has its share of issues. One of the most common problems happens when you launch or open the streaming app on a Samsung smart TV device. Unfortunately, some users experience that their Discovery Plus app is not working or loading when trying to watch movies and shows on their Samsung TV. If this happens to you, some ways will help you troubleshoot and fix the issue.
There may be various reasons why your Discovery+ app is not working or keeps on crashing on your Samsung smart TV. In some cases, there is a problem within the server of Discovery Plus. While it is not your fault, you may have to wait patiently until Discovery Plus resolves the issue. It may take a while but sometimes may only be in a few minutes.
The best thing you can do is to check the official website or social media channels of Discovery+ for updates if their server is down or not. If not, you can still do something to help fix the error.
Methods to Fix Discovery Plus App Not Working on Samsung Smart TV
First, you might want to restart your Samsung smart TV. After turning off your smart TV, unplug it for a few minutes along with your router and modem. It will help refresh your WiFi Internet network connection. Then you can plug them back and try relaunching your Discovery Plus app. If the problem is with your Internet network, this will help fix it instantly.
Clear your Discovery Plus App Cache
- On your Samsung smart TV remote, press the Home button.
- Go to Settings.
- Open Apps.
- Select System apps.
- Click Discovery Plus.
- Select Clear Cache.
- Press OK.
Update your Samsung Smart TV Device Software
Installing available firmware updates will help resolve the loading issue since most updates include fixes for bugs and other problems in your Samsung TV. Here’s how to download and install new device software version on your TV.
- To check for available updates, go to the Settings menu of your Samsung smart TV.
- Select Support.
- Click Software Update.
- Select Update Now.
Reinstall Discovery Plus App on Samsung Smart TV
Sometimes, an error occurs when you fail to install the app on your Samsung smart TV properly. You can try to uninstall your Discovery Plus app and reinstall it with a fresh one from the app store. From there, you can set it up correctly to avoid such errors as this.
- On your TV remote, press the Home button.
- Go to Apps.
- Select Settings.
- Look for Discovery Plus.
- Click Delete.
- To reinstall the app, go back to Apps.
- Click the Search icon.
- Enter Discovery Plus.
- Click Install.
Which of the solutions above helped you fix the Discovery Plus app error when opening it on Samsung smart TV? We would love to know what works, so please drop us a comment below.