How to Fix HBO Max App Error Code 137 when Streaming on Samsung Smart TV

HBO Max is a streaming service owned and operated by WarnerMedia that launched in May 2020. Serving as a competitor to other streaming services like Netflix and Hulu, HBO Max boasts a slew of big properties that gives it a solid catalogue of shows. From popular shows like “Game of Thrones” all the way to cult classics like “Friends,” HBO Max users definitely aren’t left hungry for content.

In addition to on-demand content, HBO Max also offers live channels and curated collections. HBO Max is available on a variety of devices, including smartphones, tablets, smart TVs, streaming media devices, and gaming consoles.

How-to-Troubleshoot-Issue-and-Fix-HBO-Max-App-Error-Code-137-on-Samsung-Smart-TV-Device
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This includes Samsung TVs, though some Samsung smart TV users have been reporting errors, including HBO Max app error code 137. So, if you’re facing this error, what can you do?

How to Troubleshoot Issue and Fix HBO Max App Error Code 137 on Samsung Smart TV Device

HBO Max streaming app error code 137 on a Samsung TV usually indicates a problem with the app’s playback issue or connectivity. Sometimes, it can also do with your internet connection, though which issue is plaguing your Samsung smart TV device is difficult to gauge.

We’ve compiled several guides down below which will run you through the process to fix any possible issues, so without further ado, let’s get right into it.

Update your Samsung Smart TV’s Firmware

Update-your-Samsung-Smart-TVs-Firmware
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  • Navigate to your Samsung Smart TV Menu.
  • Select the Settings option.
  • Click on Software Update.
  • If there’s an update available, click Update Now.
  • Wait for the update to finish.
  • Once it’s done, restart your Samsung Smart TV.
  • When the Samsung Smart TV is back on, launch the HBO Max app.
  • Check and see if the error code persists.

Update the HBO Max App

  • Go to your Samsung Smart TV’s app store.
  • Search for the HBO Max app.
  • Check if there are any updates available.
  • If there are, install the update.
  • Once the update finishes installing, launch the HBO Max app.
  • Check and see if the error code persists.

Delete the HBO Max App Cache

  • Start and navigate to your Samsung Smart TV settings menu.
  • Now, select the Settings option.
  • Select the Apps section.
  • Search for the HBO Max app.
  • Click on HBO Max.
  • Select Clear Cache.
  • Launch the HBO Max app.
  • Log back into your HBO Max account.
  • Check and see if the error code persists.

Reinstall the HBO Max App

  • Go to your Samsung Smart TV’s app store.
  • Search for the HBO Max app.
  • Uninstall the HBO Max app.
  • When it’s done uninstalling, reinstall it.
  • Once the app finishes installing, launch the HBO Max app.
  • Log back into your HBO Max account.
  • Check and see if the error code persists.

It can be quite annoying to find that your HBO Max app isn’t working properly on your Samsung Smart TV. That’s why we’ve compiled these guides, so that you can follow these steps and get things back into working condition. We hope these apps managed to fix your issues, and for more useful guides like this, stay tuned.

Airyl Jaszly
Airyl Jaszly
An average writer just doing his best to stay afloat, enjoys tech, movies, and weird sorts of music.

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