Your HBO Max subscription service offers some of the best TV shows and movies in the world. Owned by Warner Bros., the extensive entertainment catalog is worth exploring endlessly.
If you’re currently subbed to HBO Max, you’re probably used to a seamless experience. However, there are moments when your content suddenly begins to glitch. This is usually in the form of flickering or flashing black, blue or green screens becoming visible on your streaming device.
If you’ve encountered this frozen screen glitch, it is likely due to an error with your HDMI cable, or one of the numerous glitches that can affect your experience.
How to Troubleshoot Flickering Issue & Fix HBO Max Flashing Green, Blue or Black Screen Glitch on Any Device
Getting rid of this HBO Max streaming issue requires some troubleshooting. You’ll need to figure out why the app or website is glitching in the first place, so that means testing different things. From our solutions, you should be able to find one that narrows down the problem and fixes the issues with black, blue or green screen error on HBO Max.
Turn Off & Stop Using your VPN Server Temporarily
Using a VPN is highly recommended for most people who want to stream international content. However, it comes with its own risks, and your streaming service can encounter a glitch due to a VPN.
You should try disabling it and attempting to use HBO Max. If the service works fine, then consider abandoning a VPN altogether. Alternatively, switch to a different VPN service.
Our recommendation for a VPN service to use when streaming content on HBO Max app or website:
Clear Browser Cache Data
Clearing the cache and cookies data of your browser is an effective way to get rid of this issue on PC. Here’s how you can do it.
- First click on the three vertical dots at the top-right of your screen
- Go to Privacy & Security, then click on Clear Browsing Data
- Click on Time Range and select All Time in your drop-down menu
- Tick all the options below and proceed to hit the Clear Data button
Now you’ll need to log in to your HBO Max account to see if the problem has been resolved.
Update the HBO Max App to the Latest Version
There are a few errors that go unnoticed by developers. You might be facing one of those errors, resulting in this predicament.
- Open the Apple App Store or Google Play Store
- Check if there’s an update available for HBO Max
- If there’s an update, click on the Update button next to HBO Max and install the update
Once the update is completed, open the app and play a video to see if the problem persists.
Check If The HBO Max Servers Are Down
Sometimes, the issue is a result of problems with HBO Max itself. To see if this is the case for you, follow these steps.
- Go to Downdetector.com and head to the page for HBO Max
- If there’s a large spike, it’s likely that the servers are down
- If not, troubleshoot with the other solutions here
If servers are down, it’s best to check the HBO Max Twitter account for any relevant information related to the downtime.
Using any of the troubleshooting methods detailed above should be helpful in dealing with your HBO Max troubles. However, you can always contact HBO Max support for further help if you can’t seem to find a solution.