There are instances when we encounter problems while watching content on our smart TV, laptop, or mobile device. Sometimes, the streaming app does not seem to work, get stuck, or does not open at all. Other times, the video does not play or crashes in the middle. Paramount Plus users experience some of these issues while watching their favorite movies or TV shows on the app.
Paramount+ is gaining more popularity with its exclusive titles and excellent interface. But, some users may see the video playback error codes 6999, 6290, 6310 and 1106 while streaming on the Paramount Plus app. If you happen to encounter one of these error codes, there are solutions you can try to fix the issue and go back to streaming in no time.
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How to Troubleshoot & Fix Paramount+ App Error Code 6999, 6290, 6310, or 1106
The error codes 6999, 6290, 6310, or 1106 are similar issues happening on the Paramount Plus app. You might experience the problem on streaming players like Roku, Amazon Firestick/Fire TV as well as smart TV devices from LG, Samsung, and Hisense. You can try to troubleshoot and resolve them with the methods and workarounds shown below.
Retry Playing the Video on your Paramount+ Account
When the error code blocked you with a message, select the OK button. After directing you to the previous page, hit the refresh button on your screen. You can also exit to the home screen and play the title again.
Relaunch the Paramount Plus App
If a quick refresh on your video does not work, you can restart the Paramount Plus app. Exit the app first and wait for a few seconds. Then, relaunch it and try playing the video again.
Reboot your Streaming Device or Smart TV
- Exit the Paramount Plus app and other running apps in the background.
- Power off your device and wait for a few minutes.
- You can also restart your router and modem to refresh your connection.
- Power on your device and relaunch the Paramount Plus app.
Switch to a Different Internet Network Connection
Sometimes, the problem is with your current Internet connection. If you use a mobile network, you can switch to any available but safe WiFi connection.
Update your Paramount Plus App
- Navigate to the App Store section of your device.
- Look for Paramount Plus and check if there are updates available.
- Install the available update.
- For some devices, you can head over to the Apps section.
- Search for Paramount Plus and install available updates.
- Restart your device.
What did you do to fix the Paramount Plus app video playback error? You can tell us in the comment section below.