How to Fix Vizio SmartCast TV Not Available & Input or Home Screen Not Loading

If you’re a Vizio SmartCast TV user, you may have encountered the “SmartCast Home Not Available” or “SmartCast Input Not Loading” error message on your TV screen. 


This can be frustrating, especially if you’re in the middle of trying to watch something. There are a few potential reasons why this error message might appear on your Vizio TV screen display.

How to Fix Vizio SmartCast TV Not Available Error or Input/Home Screen Not Loading Issue

In this blog post, we’ll explore some of those reasons and provide some troubleshooting tips to help you fix the Vizio Smartcast not available or input and home not loading issue.

Image credit by VIZIO

Check your Device’s Power Connection

First, make sure that the TV is plugged in and turned on. If it is, try unplugging the power cord from the TV and plugging it back in. You may also want to try plugging the TV into a different outlet.

If the TV still isn’t responding, try resetting it. To do this, unplug the TV from power and then press and hold the power button on the TV for 30 seconds. After 30 seconds have passed, plug the TV back in and turn it on.

If your Vizio SmartCast TV is still having issues, contact Vizio customer support for further assistance.

Check the HDMI Cable Connected to your Smart TV

To check if this is the problem, unplug the HDMI cable from your TV and plug it back in. Make sure the cable is firmly seated in both the TV and the device you’re trying to use (e.g., a Blu-ray player). If the HDMI cable is loose, it could be causing the issue.

Another possible reason for a Vizio SmartCast TV not working is a bad power supply. Check to make sure the power cord is plugged into an outlet and that the TV is turned on. If the power cord is loose, it could be causing the issue.

If you’ve checked the HDMI cable and power supply, and neither of those seems to be the problem, resetting your Vizio SmartCast TV might fix the issue. To reset, unplug your TV from the power outlet. Then, wait for 30 seconds before plugging it back in. Once your TV turns on, try using it again.

Check if the Vizio SmartCast TV is on the Correct Input


You can check if the TV is on the correct input by following these steps: 

  1. Press the Menu button on your Vizio remote control.
  2. Navigate to the System tab and select Inputs.
  3. Select the active input from the list of inputs.
  4. Exit the menu and try to access the home screen or input again.

Check if Other Devices are Working on the Vizio SmartCast TV

There are a few ways to check if other devices are working on your Vizio SmartCast TV. One way is to try using another HDMI input. If you’re able to use another input without issue, then the problem is likely with your device.

Another way to check if other devices are working on your Vizio SmartCast TV is to see if you can use the TV’s built-in apps. If you can’t use the built-in apps, then the problem is likely with your TV and not your device.

If you’re still having trouble after trying these things, then you can contact Vizio customer support for assistance.

Image credit by VIZIO

Update the Vizio SmartCast TV Firmware

Here’s how to check for and install a new firmware update:

  1. Press the Menu button on your remote control.
  2. Navigate to Settings > System > Software Updates.
  3. If there’s a new firmware version available, select Install Update.
  4. Follow the prompts to complete the installation process.

Note: If your Vizio SmartCast TV is connected to the internet via Wi-Fi, it will automatically check for and download new firmware updates when they’re available. You can also manually check for updates at any time by following the steps above.

Perform a Factory Reset on the Vizio SmartCast TV

If you are having issues with your Vizio SmartCast TV, one potential solution is to perform a factory reset. This will restore the TV to its default settings and may fix the issue. To do this, follow these steps:

  1. First, ensure that your TV is powered off.
  2. Then, locate the reset button on the back of the TV. It is typically small and red.
  3. Using a paperclip or similar object, press and hold the reset button for 5 seconds.
  4. After 5 seconds have passed, release the button and then power on your TV. The factory reset process will now begin and may take up to 5 minutes to complete.

Hopefully, this solves your issue! If not, there are a few other potential solutions that you can try, which are outlined in the blog article linked above.

Final Thoughts

If your Vizio SmartCast TV is not loading properly, there are a few things you can try to fix the issue. First, make sure that your TV is connected to the internet and that all the cables are securely plugged in. 

If that doesn’t work, try resetting your Vizio TV by unplugging it for 30 seconds and then plugging it back in. You can also try restarting your router or modem. If none of these solutions work, you may need to contact Vizio customer support.

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