Paramount+ is among the key players in the world of affordable and leading on-demand streaming platforms. Boasting a massive user base of 32 million, Paramount Plus offers a variety of movies and series and streams live sports.
But despite being a big name, Paramount+ also causes frustration among users. One complaint about the service that was noted recently is the age restricted content playback error warning like in a Kids profile with parental controls feature enabled. Users get the error message “Age Restricted Content Not available in kids profiles.” even when they’re using an account intended for adult viewers with unrestricted access.
However, as of writing, there is no information about this particular error warning. The good news is that there are several basic troubleshooting steps you can take to hopefully address this issue.
Troubleshooting and Fixing Parental Control Issue with Paramount+ Age Restricted Content Warning Keeps Appearing
Verify Browser Compatibility
Just so you know, Paramount Plus is compatible with many popular browsers including Mozilla Firefox, Google Chrome, Microsoft Edge, and Safari. Make sure you choose and use a compatible browser updated to its latest version.
Check the Stability of Your Internet Connection
A stable internet connection is one of the best kept-secrets to prevent errors and warnings. Uninterrupted video streaming is possible if you have an internet speed of at least 4 to 5 Mbps. If you have an unstable connection, you can try to clear the cache of the browser or troubleshoot your router. If the problem persists, confirm the network issue with your internet service provider.
Reboot Your App and Device
You can also try to restart your Paramount+ app. This will reboot the app and clear RAM. Once the app has finished restarting, you can also restart the device you’re using.
Use Another Device to Sign In to Paramount Plus Account
This next step is similar to a reboot. Just sign out of your account in Paramount Plus and use another device to log back in. This will help you check if it will work smoothly this time without the age restricted content error warning.
While you’re at it, make sure that you also have updated subscription payments. Check the newest pricing plans of Paramount+ if your current subscription is already expired.
Clear Browser Cookies and Cache
If none of the steps above solved the issue, you can also try clearing your browser cookies and cache to lower the loading time and enhance the overall performance.
Reset Your Router
Resetting your router often resolves most WiFi problems. Just turn off your router and remove its power cord. Wait for 10 minutes before you plug it back in and turn on your router again.
Update Your Streaming Browser
As mentioned earlier, you have to make sure that your browser is updated to the latest version. An outdated browser is often one of the culprits behind issues when streaming TV shows or movies on Paramount Plus such as age restricted material warning error message.
Seeing an age restricted content error warning on Paramount+ is the last thing you’d want to happen, especially if you’re in the middle of watching a favorite show or a highly anticipated film. Make sure you try the steps above to see if they can help you solve the issue.