The music streaming industry is rife with competition, ranging from giants like Spotify to companies like Amazon Music. Serving as the online shopping company’s alternative to the aforementioned music streaming service, Amazon Music features a pretty solid lineup of music tracks.
On top of that, they’ve also got the backing of e-commerce giants Amazon behind them. For what it’s worth, Amazon Music is quickly becoming a worthy competitor within the space.
Of course, like with any music streaming service, Amazon Music comes with its own set of flaws and issues. One of these issues is how Amazon Music can sometimes play songs out of order from the original album track sequence, which can be annoying for some. Nobody really wants to deal with errors and issues while listening to music. But, if you do face these issues, what can you do?
How to Troubleshoot Streaming Playback Stuck on Shuffle Issue & Fix Amazon Music App Won’t Play Songs in Album Order
When it comes to problems like this, it usually tends to be an issue with the user’s device more than it is Amazon’s servers themselves. If you’re facing this issue and your Amazon Music app is stuck on shuffle mode and won’t play tracks on album order, worry not, we’re here to help you out.
We’ve prepared a couple of guides to help you fix your Amazon Music account down below, all compiled to be simple and easy to follow. You will be listening to your songs played in album order of sequence pretty soon.
Make Sure Your Shuffle Button Isn’t Activated
- This is a pretty silly fix, but a surprisingly common one.
- When playing music, make sure your shuffle button isn’t activated.
- Your shuffle button will, as the name implies, shuffle your music around and not play it in order.
- Simply press the button to deactivate shuffle.
- Now your Amazon Music application should play music in order again.
Delete the Amazon Music App Cache from your Mobile Device
- Go to the Settings on your phone.
- Navigate to the Apps section of your settings.
- In the list of installed apps, search for Amazon Music.
- Select Amazon Music.
- Click on Storage.
- Select Clear Cache.
- Relaunch Amazon Music and sign-in.
- Test to see if the issue persists.
Update Amazon Music App
- Sometimes, all you need to do is update Amazon Music to fix any issues.
- Search for Amazon Music in your smartphone app store.
- Check to see if there are any updates available.
- If there’s an update available, install it.
- Wait for the update to finish installing
- Relaunch Amazon Music and attempt to sign-in.
Reinstall Amazon Music App on your Device
- Open your smartphone’s app store.
- Search for Amazon Music.
- Uninstall the application.
- Once done, reinstall Amazon Music again.
- After the installation is complete, try to sign in to Amazon Music again.
- Test it out to see if the issue persists.
Your Amazon Music account should be working perfectly fine now, as long as you’ve followed all the steps here properly. Now you can get back to listening to your music without any disruptions once again. We hope we managed to help you fix your problem, and for more fixes and guides like this, stay tuned.